Show the right details
Before paying, the customer should see the business identity, receiving account, exact total and order window. Checkout branding can improve recognition, but it does not replace payment verification.
A hosted checkout turns a server-created order into a readable QR and UPI app handoff. It keeps the payment request tied to a known order instead of relying on a generic QR image.
Before paying, the customer should see the business identity, receiving account, exact total and order window. Checkout branding can improve recognition, but it does not replace payment verification.
On a phone, customers can continue to a supported UPI app. On desktop, they can scan the QR from a second device. Both paths lead to the same saved order.
If a customer returns from a UPI app while the order is pending, keep the purchase awaiting confirmation. Do not ask them to pay the same QR again until the original order is reconciled.
Trust Gateway is designed around saved orders and server-side verification. Start with the documentation, then use these practical guides while you implement your checkout.
Merchants can configure checkout branding. Customers should still verify the receiver and amount inside their UPI app.
No. Treat app handoff as navigation only; fulfil only after server-side confirmation.
An expired checkout should not accept a new attempt. Investigate any claimed late payment using the original order record first.
Create a controlled payment request, check the receiving identity, and confirm the same saved order before you use it with customers.