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TRUST GATEWAY GUIDE

Getting Started with Trust Gateway: From Account to First UPI Request

A practical first-run checklist for setting up a merchant account, creating a payment request, and checking its status.

Start with your merchant account

Create a Trust Gateway account and complete the setup shown in your dashboard. Review the available subscription and connection requirements before sending a live payment request. Keep the account email and recovery method current so you can access transaction history when a customer needs help.

Connect the receiving account

Choose a supported merchant source and follow the connection steps in the dashboard. Confirm the receiving UPI ID carefully: a QR code is only useful when its payee information points to the account you intended. If you change receiving details later, create a new test request before sharing the next checkout link.

Create and verify the first request

Use a small payment request to check the entire journey. Open the checkout as a customer would, verify the displayed amount and payee, then watch the order in your dashboard. A pending page is not proof of payment. Fulfil the order only after its status is confirmed by the configured verification flow.

For a website or app integration, move on to the developer documentation after this manual check succeeds.

Questions about your own setup? Review the developer documentation or open your merchant dashboard.